Library app

Transforming how users engage with library resources.

In collaboration with 31 city libraries across Sweden, this project aimed to create a seamless, intuitive way for residents to explore and access books and media.Driven by user research, I identified critical usability barriers such as a complicated login process, inefficient search functionality, and limited system feedback — issues that had led to frustration and negative reviews.

Through an in-depth research phase, including user interviews, journey mapping, and usability testing, I uncovered key pain points and actionable insights. A structured redesign followed, focusing on improving navigation clarity, streamlining core tasks, and enhancing system responsiveness.

The outcome:

• 24% faster task completion.

• Significant reduction in user frustration.

• Increased engagement and exploration of library resources.

This project reflects a user-centered approach to problem-solving, showcasing how thoughtful design can transform complex systems into intuitive, rewarding experiences.